Some people call this “cancel culture”, but in reality, there are more than just the products or services offered by a company that make consumers choose to give them their money. I’m no different than any other consumer. I choose to buy my groceries at Big Y (only the one in my city) and sometimes the local grocery Fruit Fair because I have a positive view of them as a company. The owners of these companies are active in our local community and I’ve never had an unpleasant experience with any employee at either place, which is more than I can say about the misery I feel when I go grocery shopping at the other options in the area. Consumers make decisions based on factors like a positive impression of the brand, positive experiences when working with the people at a company, and whether or not that company’s morals align with theirs.
A company’s morals and how they align with mine is a factor I consider when purchasing items. For example, I refuse to step foot in Hobby Lobby due to their belief system and those are beliefs that I absolutely cannot support. And it’s easy for me because I’ve never had to be concerned with them because there are other craft stores in the area that I can spend my money at. Chick-fil-A is another company that I just can’t support. However, I did eat there a couple of times and then spent an equal amount of money on charities to make myself feel better about betraying my beliefs. Plus, full disclosure, Chick-fila-A is overpriced and nowhere near as good as Wendy’s or Popeye’s chicken sandwiches.
For the most part, directing my moral outrage at a company hasn’t really impacted me because those were typically products or services that I wasn’t buying to begin with. But when the news broke out about Activision Blizzard, I was immediately conflicted. Blizzard games have been a huge part of my life for nearly 2 decades. I’ve met great people and friends through these games. I play Overwatch and World of Warcraft (Classic and Retail) practically daily especially to break up my work and reset my brain. I religiously follow Overwatch League. To hear this news saddens me. No. It destroys me. The fact that companies like that get away with being disgusting for so long is disturbing to me. The wholesome image we get of Blizzcon is shattered. This brand betrayed its fans, especially the female gaming community that love their games.
Blizzard fans that give a crap should feel betrayed right now. The moral conflict is whether or not this is a company that we should give money to, despite the profound impact that their games have had on the community. Are these bad actions something that predates the Activision Blizzard merger? If so, does the ire we should feel reflect on Activision’s games, not Blizzard’s? Do we stop giving money to a company, which causes harm to the innocent developers that make these games that we love? Do we wait to see if they own up to their actions and hand down consequences for these vile actions? At what point do we give up on something that we’ve already dedicated so much to? These are all questions we should be asking ourselves.
We should stand up and fight, but my conflict is rooted in not just my outrage but also my need for routine and comfort. It’s seems like an easy choice: stop supporting a company that causes so much pain. But there’s another side. Especially at a time when people need comfort and stability, these video games offer them what they need. I need the comfort that I’m going to log on and get “Hey Ginger” or “Sup Leigh”. I need the comfort of mindlessly doing things while interacting with others. It’s the break from reality that some people need on a regular basis more than others. But at what cost? What would I like to see? I would like to see them be held accountable for their actions. I would like to see massive chunks of money being donated to RAINN, top suicide prevention organizations, and women’s rights/sexual harassment prevention causes. I’m talking like massive amounts of money. They need to make this right.
This isn’t “cancel culture”. This is deciding if you want your money to support something that you don’t believe in. Sometimes, that decision is much easier than others. But isn’t that what capitalism is all about? The consumers making decisions about where to spend their money? I don’t call it “cancel culture”, I call it “moral consumerism”. And I’m really struggling with it right now.